Customer Care
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Frequently Asked Questions
How do I book a tour package?
You can book a tour package by browsing our tours page, selecting your preferred destination, and clicking "Book Now". Our team will contact you within 24 hours to confirm your booking and payment details.
Can I modify my tour booking after confirmation?
Yes, modifications are possible subject to availability. Changes must be requested at least 15 days before departure and may incur additional charges.
What payment methods do you accept?
We accept credit cards, debit cards, net banking, UPI, and bank transfers. Payment details will be provided during the booking process.
Are meals and accommodations included in tour packages?
Most of our tour packages include accommodations and some meals. Exact inclusions vary by package. Please check the specific tour details or contact our team for complete information about what's included.
Do you provide travel insurance?
We can assist you in purchasing travel insurance through our partner providers. Travel insurance is highly recommended for all trips.
Need Specific Help?
Tour Bookings
Itinerary, modifications, cancellations
Transportation
Taxi services, pickups, transfers
Payment Issues
Refunds, payment confirmation