Privacy Policy

Introduction

CrossMap Tours and Travels ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (Name, email address, phone number)
• Payment information for booking services
• Travel preferences and requirements
• Communication records with our team

How We Use Your Information

We use the information we collect to:

• Process tour bookings and travel arrangements
• Communicate with you about your bookings and inquiries
• Provide customer support and respond to your requests
• Send you updates, promotional materials, and newsletters (with your consent)
• Improve our services and website functionality
• Comply with legal obligations and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Tour operators and hotels for booking confirmations
• Payment processors for secure transactions
• Service providers who assist in our operations (under confidentiality agreements)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access and obtain a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.

Contact Us

If you have questions about this Privacy Policy, please contact us: